According to information sent to NOXU Music Group, several customers and artists are reportedly experiencing “blocked” notifications on Facebook and Instagram videos.
These messages result from a modification to how Meta handles reference matching internally. They deal with copyright management enforcement in regions where the Audio Library is not yet accessible:
Netherlands Antilles (AN), Angola (AO), Antartica (AQ), Åland Islands (AX), Azerbaijan (AZ), Bahrain (BH), Burundi (BI), Benin (BJ), Saint Barthélemy (BL), Brunei (BN), Bonaire, Sint Eustatius and Saba (BQ), Bhutan (BT), Bouvet Island (BV), Botswana (BW), Belarus (BY), Democratic Republic of the Congo (CD), Central African Republic (CF), Republic of the Congo (CG), Côte d’Ivoire (CI), China (CN), Cuba (CU), Djibouti (DJ), Western Sahara (EH), Eritrea (ER), Ethiopia (ET), Faroe Islands (FO), Georgia (GA), Greenland (GL), The Gambia (GM), Equatorial Guinea (GQ), Greece (GR), Guinea-Bissau (GW), Haiti (HT), Hungary (HU), British Indian Ocean Territory (IO), Iran (IR), Comoros (KM), North Korea (KP), Liberia (LR), Moldova (MD), Saint Martin (MF), Madagascar (MG), Marshall Islands (MH), Myanmar (MM), Mauritania (MR), Mauritius (MU), Maldives (MV), Mozambique (MZ), New Caledonia (NC), Niger (NE), French Polynesia (PF), Papua New Guinea (PG), Saint Pierre and Miquelon (PM), Pitcairn Islands (PN), Sudan (SD), Saint Helena, Ascension and Tristan da Cunha (SH), Slovenia (SI), Svalbard and Jan Mayen (SJ), Sierra Leone (SL), Somalia (SO), South Sudan (SS), São Tomé and Príncipe (ST), Syria (SY), Chad (TD), French Southern and Antarctic Lands (TF), Togo (TG), Timor-Leste (TL), East Timor (TP), United States Minor Outlying Islands (UM), British Virgin Islands (VG), Wallis and Futuna (WF).
This situation is not specific to NOXU Music Group’s services; it affects all distributors and rights holders that use Facebook/Instagram.
We can attest that the material is still accessible through the Facebook/Instagram Audio Library and is merely muted in the regions mentioned above. Asset availability shouldn’t have altered, and most situations don’t call for user intervention.
Both that this shouldn’t harm income and that going forward, these alerts would happen less frequently, be more pertinent, and be more location-specific for the user have been confirmed by Meta.
What Do You Need to Do?
Most of the time, nothing has to be done. In order to avoid receiving these banned notifications, whitelisting is not required.
Please click the “appeal” button on the notification if there is a need or want to make your content accessible in the impacted markets and you have permission to publish everything in the video. Please be aware that appeals are handled content-by-content.
The process to restore that particular content will begin when you select “appeal,” but the asset will not yet be usable in the relevant territories’ Audio Library. You can submit all necessary appeals with no repercussions if you have authority to make the flagged content available.
